Watch Future BSS: putting software customization to rest on-demand webinar now
Customization is good when it applies to services. Enabling custom-tailored services can help communications service providers (CSPs) differentiate themselves and their products. However, customization in the infrastructure that supports the creation and delivery of these services creates too many downstream problems. It leads CSP operations away from the interoperability required for the open ecosystem future of communications service delivery. A new way of creating differentiation has been long needed, but today that need has grown urgent.
Join this webinar to learn:
- Why multi-channel engagement management will be key to delivering and monetizing services in ecosystem-based platform business models
- How Open APIs can be used to seamlessly connect partners, customers and clouds
- What architectures are being built and tested today
- Vendor solutions and roadmaps for Future BSS