TM Forum Local: Sydney, Australia
2:20 - 3:20 pm | Panel: Success factors for digital transformation, hosted by Michael Lawrey
Covid-19 has taken digital transformations to the top of the priority list for most organizations. This panel pulls together digital leaders from around the Asia-Pacific region with an audience Q&A discussion. Looking at the organizational, technical, business migration and customer experience objectives and challenges in digital transformation.
Nathan Bell, Chief Digital Officer - M1 Singapore
M1 embarked on a transformation journey cloud based digital service provider in 2019 using ODA and TM Forum APIs within the solution outcome targets include a shift from 20% to 90% customer self-service and 85% reduction in human touch through provisioning.
Campbell Fraser, Head of IT - Spark NZ
To head-on meet the pressure of network separation and competition from the over-the-top operators Spark combined a technology transformation with agile organizational transformation, where 40 percent of Spark’s employees moved into cross-functional teams (or tribes).
Martin Pittard, Principle IT Architect - Vocus Group
Vocus is seeking to simplify, modernize and consolidate its multiple legacy networks and systems through their digital transformation. Importantly, Vocus is shaping up as a digital leader by introducing automation to enable customers to dynamically control network services in real-time.
Easwaren Siva, General Manager Strategy & Architecture - TPG Telecom
As Vodafone and TPG merge, they have been combining their digital transformation programs to leverage fixed to mobile convergence opportunity and achieve new levels of operation efficiency.
3:20 - 3:40 pm | Panel: Vocus transformation case study
Applying TM Forum ODA & APIs to simplify the complex telco. Vocus have new programmatic network and catalog driven systems for quote, order, bill, assure and orchestration using TM Forum ODA and APIs as the foundation.
Martin Pittard, Chief IT Architect - Vocus
3:40 - 4:10 pm | Afternoon refreshments
4:10 - 4:30 pm | TM Forum Catalyst Program
How the TM Forum Catalyst program has helped evolve the APIs and proven in the key use cases of ODA with multi-vendor projects championed by service providers proving many aspects including “plug and play partnering," network as a service and the use of dynamic TM Forum APIs across the service provider architecture.
Greg Tilton, CEO - DGIT Systems & awarded TM Forum outstanding contributor
4:30 - 6:00 pm | TM Forum Open Digital Architecture (ODA) & Open APIs in detail with the TM Forum
The ODA offers a single framework which sets the vision tools for IT and operating model fit for the 5G era. The open API manifesto has been signed by 70 vendors and service providers including most of the largest service providers and is clearly now becoming the standard.
6:00 pm | Evening refreshments
TM Forum Catalyst Project demonstrations
- Dynamic Architecture
- Network as a Service
- Zero Touch Partnering
