Watch the webinar: How BT is accelerating business value with Open APIs and Salesforce
In this latest gathering of the Global Architecture Forum community, George Glass, CTO of TM Forum is joined by Amit Sharma from BT and John Gustavsson of Salesforce.
We know that customer expectations are challenging communications service providers (CSPs) to deliver personalized, omnichannel engagements at scale. At the same time, new technologies (such as 5G and NaaS) are enabling the move beyond connectivity - not only as a provider but also a platform - to evolve from a telco to a techco.
Adopting industry standards such as TM Forum Open APIs is accelerating digitization that will ultimately drive business agility and deliver friction-free, streamlined processes, and faster time to value while decreasing costs.
Join this session to hear how BT is accelerating business value with TM Forum Open APIs and Salesforce.