Attend this invitation-only workshop to learn the use of open service delivery frameworks to enable network automation and the delivery of secure digital services.  As communication service providers (CSPs) transform to become digital service providers (DSPs), an increased focus on business agility, cost structure and customer centricity will drive an evolution towards successful transformation and the need to deliver intelligent operations fit for the digital era.


Agenda:

8:00 – 9:00 | Registration

09:00 – 09:15 | Introduction and welcome 

  • TM Forum welcome address, outlining aims for the day
  • Detailing the TM Forum’s ethos and vision for the future
  • Why CSPs need to transform to become DSPs to be fully equipped for the digital era, and how the Open Digital Framework can support this 

Tim Smith, Nokia Group
George Glass, VP Architecture & APIs, TM Forum

09:15 – 09:45 | Exploring the Open Digital Framework

  • Highlighting the TM Forum’s strategy and viewpoint towards enabling digital services for all CSPs
  • What is the Open Digital Framework’s role in providing the blueprint for service providers to deliver intelligent operations fit for the 5G era?
  • How do we enable a step-change in business agility, operating cost and customer centricity by revolutionizing the operating model of service providers and their technology partners?
  • Created through continuous global expert collaboration, this living framework combines the tools, knowledge and essential standards needed to transform legacy ways of working
  • Bringing processes and underlying IT systems together in a single framework to enable zero-touch interoperability and ecosystem partnering 

George Glass, VP Architecture & APIs, TM Forum 

09:45 – 10:15 | Next-generation digital service delivery strategy and execution 

  • Summarizing how Nokia’s evolved Service Operations Center (eSOC) provides automation and analytics to help CSPs transition to service and customer-centric operations.
  • As OSS transformation gathers pace, how are service orchestration and domain orchestration converging?
  • How will the delivery of dynamic lifecycle management capabilities drive improvements in service velocity, agility and operational efficiency?

Simon Osbourne, Head of Portfolio Strategy & Investments, Nokia Group

10:15 – 10:45 | Security perspectives – Security in evolved OSS and virtualized environments

  • Security threat perspectives in global cloud deployments
  • How do you provide security in agile virtualized environment?
  • DevSecOps in telecommunication deployments
Stuart Begg, Telecommunications Assurance Practice Director, NCC Group

10:45 – 11:15  | Use-case: Applying digital experience to FTTH
  • How can fixed network providers overcome the fierce competition of 5G?
  • How to keep OPEX down whilst addressing new operational challenges and technology complexity?
  • Why does proactive care matter?
Adelheid Ghys, Business Development Lead, Nokia

11:15 – 12:00 |  Panel: Enabling CSPs to harness the full benefits of digitization
  • How will AI, ML, automation and analytics help CSPs to achieve greater efficiency, faster times to market for new services?
  • What are the advantages of integrated systems in the digital environment and how do they lead to greater monetization, optimal system and service efficiency and a more responsive, customer-centric approach?
  • How do you develop consistency between executions, i.e. with minimal customization?
  • What are the advantages of utilising the Open Digital Framework to enable digital services?

Moderator: George Glass, VP Architecture & APIs, TM Forum
Simon Osbourne, Head of Portfolio Strategy & Investments, Nokia Group
Adelheid Ghys, Business Development Lead, Nokia
Stuart Begg, Telecommunications Assurance Practice Director, NCC Group

12:00 – 12:15 | Final thoughts

12:15 – 13:30 | Networking lunch