Presentation



Photos
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Speakers
Dr. Fahad Aijaz,
Head of IoT Digital Services Product Management,
Vodafone Business
Mark Newman,
Chief Analyst Research and Media,
TM Forum
Eman Martin-Vignerte,
Head of Political Affairs and Government Relations,
Bosch
Andrew Small,
Cloud Collaboration Director,
BT Global
Nir Baron,
Enterprise/B2B Product & Solutions Marketing EMEA Lead,,
Amdocs
Ofer Farkash,
NFV Products and Solutions Marketing Manager,
Amdocs

Agenda
What do enterprises really want from CSPs and where are they failing to deliver today?

Will you get a slice of the £11 billion enterprise market?

Attend this invitation-only workshop to learn about what the future holds for operators delivering enterprise services. The workshop will dive into identifying new revenue opportunities whilst exploring how to overcome the technical and business roadblocks that new technologies such as NFV, SD-WAN, 5G, automation and AI can bring.

Agenda:

9:15 – 10:10 | Refreshments and Coffee

10:00 – 10:10 | Welcome and introductions

Mark Newman, Chief Analyst Research and Media, TM Forum
Nir Baron, Enterprise/B2B Product & Solutions Marketing EMEA Lead, Amdocs

10:10-10:30 | The enterprise of tomorrow in the UK: Key trends, challenges and opportunities

Mark Newman, Chief Analyst Research and Media, TM Forum

This session will set the scene for the day, highlighting the key forces shaping the future enterprise.

  • What trends and technologies will transform the future workplace?
  • What will the impact be on consumption of network and connected ICT services?
  • Addressing the main challenges and success factors for network automation
  • Enterprise opportunity pulse check: The delegates survey results 

10:30-11:00 | Keynote Conversation One: What do enterprises really want from CSPs and where are they failing to deliver today?

This session will include a presentation and a Q&A from a leading UK enterprise who will discuss what services they have today, what they want in the future and most importantly, what their needs are from service providers for delivering the key services of tomorrow. 

Eman Martin-Vignerte, Head of Political Affairs and Government Relations, Bosch.

11:00 – 11:30 | Keynote Conversation 2: Serving the digital enterprise: truly understanding the challenges and opportunities that service providers face

Dr. Fahad Aijaz, Head of IoT Digital Services Product Management, Vodafone Business

This presentation will be a case study from a leading UK service provider and will address the challenges of today and tomorrow of serving the digital enterprise. It will also look at the opportunities ahead and the steps the operator is taking through its digital transformation strategy to ensure they are ready to deliver the services of tomorrow.

11:30 – 11.45 | Morning Refreshments

11:45 – 12:15 | Delivering the services of tomorrow by embracing virtualization, softwarization, and new technologies

A non-technical perspective of the key issues occupying communications industry executives’ minds – including how to address changing customer needs within an advanced new technology environment (e.g. monetizing B2B 5G use cases and NFV/SDN based offerings), how to take a strategic approach towards support and ways to generate additional revenue.

Nir Baron, Enterprise/B2B Product & Solutions Marketing EMEA Lead, Amdocs

12:15 – 13:15 | Enterprise Conversations

In this interactive session, we will discuss and introduce each of the following topics and show a demo on how these can be overcome. The audience will be split into two groups and will rotate between two different demos, spending twenty minutes at each table, discussing the issues and exploring the demo.

Leveraging NFV to differentiate and accelerate managed SD-WAN and security offerings

The race is on to implement SD-WAN solutions to ensure the integrity of existing revenue streams – and create new ones. In this session, learn how NFV enables you to create differentiated SD-WAN and value-added service offerings that enhance your competitive positioning – and at the same time, meet ongoing and future business, performance and cost requirements.

Ofer Farkash, NFV Products & Solutions Marketing Manager, Amdocs

How to provide a seamless digitized B2B intelligent customer engagement

Enterprise customers’ expectations are evolving with increasing expectations for faster, more efficient communications with their service providers. In this session, learn how to streamline and automate the lead-to-care process so that your B2B customers receive the advanced digital experience they demand – even in today’s complex hybrid environment comprising both traditional and next-gen services.

Nir Baron, Enterprise/B2B Product & Solutions Marketing EMEA Lead, Amdocs

13:15 – 13:50 | Panel Discussion: Everything as a service (Xaas) - $400 billion XaaS Service Enterprise Gold Mine

Mark Newman, Chief Analyst Research and Media, TM Forum
Loukas Tzitzis, VP B2B, Amdocs
Dr. Fahad Aijaz, Head of IoT Digital Services Product Management, Vodafone Business
Andrew Small, Cloud Collaboration Director, BT Global   

  • Where can service providers have the largest impact in the B2B market?
  • What do service providers have to do within themselves to meet the needs of the B2B customer?
  • How can enterprises and service providers leverage their existing assets (customer relationships, trust, security) to enable new digital B2B services?
  • What will the impact of new technologies such as AI and edge have on the future of B2B services?
  • Which XaaS do you see as creating the largest opportunity for service providers?
  • What are the biggest barriers service providers need to overcome to satisfy enterprise needs?
  • Understanding the role of the ecosystem: collaboration and co-operation  

13:50 – 14:00 | Final thoughts

14:00 -15:00 | Networking lunch