Drive your digital business transformation through collaboration & innovation

The month of May was truly incredible as we welcomed thousands of our members to our flagship TM Forum Live! conference in Nice.

Whether you were able to attend or not, take a look at the announcements and recap, watch the Forum's CEO Nik Willetts explore the future of the communications industry and the imperatives for rapid change, congratulate your fellow members for their outstanding achievements, and see all the ways you can harness the energy and enthusiasm of TM Forum Live! by engaging with the Forum and your fellow members moving forward.

Also, please don't forget to:

Hot Topics for June


The new digital business reality: Thinking beyond connectivity

At TM Forum Live!, the Forum's CEO Nik Willetts spoke to both the challenges and opportunities ahead for the communications industry, and introduced several new TM Forum programs and tools to help our members innovate and accelerate their digital transformation efforts. Watch Nik's keynote presentation now.


How digitally mature are you? We'll help you find out

Endorsed by leading communications service providers including BT, China Mobile, China Telecom, China Unicom, Orange, PCCW Global and Vodafone, the Forum's Digital Maturity Model enables our members to assess their digital maturity and plan their digital transformation journey. Read the full announcement from Nice here. Want to get involved in this groundbreaking program? Register your interest and join the project here.


Build your expertise on Open APIs

TM Forum's Open API programs has experienced tremendous momentum in last 12 months. In Nice, we introduced two new expert-led training courses and four levels of career certification to help you understand the Forum’s Open APIs, build your skills and implement the APIs in your business. Start with the TM Forum Open API Fundamentals course and progress to the TM Forum Open API Practitioners' course. Learn more and get engaged in the exciting Open API program here.


Build your new digital service, business model or ecosystem: CurateFx is here!

Define, Design, Enable, Collaborate. In Nice, we launched CurateFx, the Forum’s new cloud-based enterprise software service for ecosystem and digital transformation projects that enables users to collaboratively work with peers and partners to make faster, more confident, highly efficient decisions around complex business scenarios. Read the full announcement from Nice here and sign up for your free 30-day trial today.


The OSS of the Future whitepaper

This whitepaper reviews the substantial progress made on the vision of Future OSS/BSS and invites our members to get involved in this important work. Over the next two months, we’ll be building global CSP consensus on this vision and inviting ideas for a new set of Catalysts to demonstrate the art of the possible. At Action Week in Vancouver, we’ll launch a new set of workstreams in this area, leveraging our existing work in ZOOM and Open APIs. Download the whitepaper now.


Congratulations to the 2017 Excellence Award Winners

Congratulations to the winners of TM Forum’s Excellence Awards. The winners are: Agile Fractal Grid, BearingPoint, Bharti Airtel, BT, China Mobile, City of Celina Texas, Ericsson, Huawei, IBM, Netcracker, Reliance Jio, San Bernard Electric Cooperative, Telefónica and Verizon. They were announced at TM Forum Live! during the Excellence Award Gala Dinner. Click here to see the highlights.


Digital innovation & transformation in action: Catalysts steal the show

The quality of the record-braking 32 Catalyst projects at TM Forum Live! 2017 was breathtaking and one of our conference’s outstanding features. Please join us in congratulating all of the Catalyst participants for their truly impressive efforts. You can check out the amazing Catalyst projects and award winners here.


Speaking of Catalysts: Call for Catalysts is now open all year round

Many innovative and thought-provoking proof-of-concept projects turned prototype have been created by the Catalyst program. This is your chance to tell us what business or technical challenges you're facing and directly engage your peers and colleagues from across the Forum's global member community to help you in your journey. Learn more and submit your Catalyst proposal today. Should you have any questions, please contact Jean-Pierre Dufresne at [email protected]


Relive all of the action from TM Forum Live! 2017

TM Forum Live! offered our members a week of inspiration, thought-provoking discussion and collaboration with your industry peers. If you missed out or want to relive the action, download your Travel Guide to Digital Success and access highlights from the conference including:


Instant productivity: Leverage the new TM Forum Toolkits

Take advantage of our new Toolkits, which are a collection/filter view of TM Forum resources, assets, and tools, allowing you as a member to access key documents, guidebooks and models by subject matter with added context as to how and why you should use them. The six Toolkits currently available are:


Contribute to essential industry research: The Digital Transformation Tracker

We’ve recently launched an ambitious research effort called the Digital Transformation Tracker, a bi-annual  survey and tool that will track sentiment and real-life progress of CSPs’ digital transformation. Take the survey now and win a chance at an Apple Watch.



  • Using AI and Machine Learning to Drive Customer Centricity in a Connected World
    June 27 – 2:00 pm New York | 7:00 pm UK (Can’t make this time? Register and receive the recording direct to your inbox)
    This webinar will address how to drive value from customers that are constantly seeking the latest in innovative, dynamic services; explore how to deliver a seamless customer experience across the value chain – a true omnichannel experience; and understand the impact of customer centricity in emerging industries such as smart cities and connected cars. Register now.
  • Digital transformation: Navigating the way to success
    Available on-demand
    Digitalization has resulted in an explosion of new services, competitors and potential partners, giving rise to innovative new business models and complex new technologies. View this webinar to learn how CSPs are approaching digital transformation, their challenges and roadblocks, and critical success factors including the role of a digital maturity model in helping to guide CSPs' transformation journey. View recording now.

Save the dates! TM Forum conferences coming to you

Member Spotlight

Meet the 2017 Distinguished Fellows

Cécile Ludwichowski, Functional Architect at Orange: Cecile co-led the Information Framework (SID) team (part of TM Forum’s broader suite of digital best practices and models) for 4 years, ensuring this living model keeps pace with the needs of the digital market through enhancements such as support for virtualization and development of a revenue-sharing model to support new business models. Cecile has also provided significant leadership in enhancements to the Business Process Framework (eTOM) and developed the concept of Engaged Party to support new business models and ecosystem partners.

Andreas Polz, CTO Infonova R6 Solution at BearingPoint: Andreas has led the delivery of three major releases of TM Forum’s Open API suite, playing a significant role in its industrialization and overall growth and momentum of this important initiative. He has been a leading participant in the Open Digital Steering Group, leading the B2B2X work on tool creation. In addition, Andreas has been a strong advocate for and participant in multiple Catalyst projects over many years.

TM Forum’s Distinguished Fellows are individuals committed to advancing the principles of TM Forum and contributing to its technical excellence. Only 31 people have received this prestigious award in the Forum's history.

Welcome our Newest Members

  • Bulb Technologies Inc
  • China Academy of Information and Communications Technology(CAICT)
  • Cognitro Analytics
  • ForgeRock Inc
  • Hansen Technologies Denmark A/S
  • Neural Technologies
  • Philips Electronics Nederland B.V.
  • PT Telekomunikasi Selular
  • Sarpal Consultancy

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